MERAKI Beautè Lounge (us, we, the salon) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information MERAKI Beautè Lounge or an opinion that identifies an individual. collects personally identifiable information about you, including but not limited to: your name, your contact information including email address, payment details, and medical information including but not limited to allergies and current medications.

This Personal Information is obtained in many ways including by telephone, by intake or consultation forms in salon, by in person conversation, by email from media and publications, from other publicly available sources, from cookies and website tracking (such as Google Analytics and Google Advertising) and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you to the best of our ability. We will collect, hold and use your personal information for the following reasons: to assist us in providing services to you, to contact you or respond to your queries, to book, confirm, alter and reschedule in appointments via telephone, SMS or email, for our internal administrative, marketing and planning requirements, to compile and report statistics, with all the relevant personal and/or proprietary information de-identified prior to the completion of such statistics and for purposes that are expressly permitted under any agreement with you.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

By accessing our website, or by making a booking with us, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you don’t want us to use your personal information in a particular manner, or at all, let us know. We’ll do our best to observe it, subject to our obligations at law. If you have objections to the Privacy Policy, you should not access or use the Site. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

# Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only; for the primary purpose for which it was obtained, for a secondary purpose that is directly related to the primary purpose or with your consent; or where required or authorised by law.

# Disclosure of Personal Information

We do not disclose or trade any personal information about you publicly or to third parties unless it is authorised or required by law, or as otherwise outlined in this Privacy Policy. Your personal information will never be sold to any third party. We may disclose your personal information to agents or affiliated third parties who assist us in the operation of our business, billing, marketing and promotion, user experience research and surveys, site hosting and support and maintenance. We will only disclose your information to the extent required for the purpose of the third party providing services contracted to us so that we may service you. MERAKI Beautè Lounge takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your non-identifiable personal information, however takes no responsibility or liability for the content of these third party websites.

MERAKI Beautè Lounge. reserves the right to disclose your personally identifiable information if required to do so by Australian Law Enforcement, to protect our Site and its content, to protect our employees and to protect our client’s rights and overall safety.

# Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. We will take all reasonable steps to protect the information we hold however we cannot guarantee that our systems and stored data will be completely free from third party interception or are free from corruption. We also cannot ensure or warrant, and do not warrant, the security or privacy of your personal information, including payment and account details when information is sent to us via the internet. You transmit this information at your own risk.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Maintaining and accessing to your Personal Information

It is your responsibility to advise us of any changes to your personal information to ensure we can keep our records accurate and up to date. It also ensures we can continue to perform safe and effective treatments and provide the highest level of care. If you wish to access the information we hold about you, or make a request to have your details changed, please email kasey_c_@hotmail.com

In order to protect your Personal Information we may require identification from you before releasing the requested information.

# Policy Updates

We may change this document from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a prominent notice on this Site prior to the change becoming effective. We encourage you to regularly review this statement to inform yourself of any amendments.

# Privacy Policy Enquiries

If you have any queries or concerns about our Privacy Policy please contact us at MERAKI Beautè Lounge